score one for esso
After my earlier rant, Esso has redeemed itself a wee bit. The manager of the station called to let me know she was trying to fix the problem with my gift card.
And (hallelujah) she was civil and pleasant.
So please, all of you who were intending to rush out to your nearest Esso station and picket on my behalf, just stand easy.
After many telephone calls today on business matters, I am somewhat astounded by how unnecessarily rude some people can be. When one person asked me about my work, I told him I was a best selling Canadian author (which is not a lie, as my first book, Rebel Women, has sold well over 25,000 copies, and is still going, like the Energizer bunny.) His response? “Well, I’m an avid reader, and I have never heard of you.” You had to hear his tone to get the true flavour of his rudeness.
Little does he know, he is going to end up in the next Lulu Malone mystery, insulting poor Lulu, who will, unlike MOI, have a snappy comeback.